We are at a tipping point in the evolution of our businesses and governments. Technologies are no longer operating in isolation. They are working together. They are connected. From energy grids talking to homes, to mobile handsets talking to financial systems. This connected world enables people to consume services in ways that they never have before. This is creating a shift in cultural behaviour, as a result, the relationship between businesses and their customers or governments and citizens is changing and changing fast. Markets and the channels used to reach those markets are very different even from five years ago.
People and technology are creating a momentum of change.
People + Technology = Change
PA Consulting Group's book 'people + technology = change' looks at how this seismic change is evolving businesses and governments by examining
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What is driving smart?
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How is smart already in action?
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How is it going to impact your business?
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What do you have to do to become a smart business?
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