Vodafone - Establishing the link bewteen people management and organisational performance

Proving a quantifiable, causal link between people management and organisational performance has long been the holy grail of HR. Until now, it has remained elusive. This short paper sets out how this core objective has finally been achieved – and the value that it has brought to Vodafone, one of the first organisations to reap tangible benefits from the fusion of academic excellence and practical expertise in this area.