Providing commercial IT in a harsher world

PA Consulting Group understands that the job of the CIO is getting harder. In the harsh new economic climate, they are expected both to deliver more value to the business and to provide constant operational and cost improvements to IT services.

We have a clear track record of success in supporting CIOs, helping companies both improve routine IT operations and implement the more radical changes needed to meet new competitive challenges.

CIOs need a much broader range of skills and expertise than in the past. They have to do more to ensure their workforce has the right capabilities for this new world. They need highly-developed commercial awareness and to improve operational efficiency to extract best value from a complex portfolio of IT services. They have to achieve all this while ensuring effective governance and risk management is in place.

We have helped CIOs through:

• commercialising IT: we help clients manage IT customer demand and work more effectively with suppliers to meet that demand. That means they can control IT resources better.

• IT organisation design: we have the expertise to provide our clients with the best structure and organisation for their IT services. From strategy development through to design, transition, operation and retirement, we identify the best options to suit their needs.

• managing talent: our knowledge of the industry means we can ensure the organisation has the skills it needs and can deploy these skills effectively and efficiently. 

We offer our clients an exceptional range of operational and industry experience. Our consultants are accredited practitioners in best practice service management (including ITIL®), organisation design and governance (including COBIT®). They have worked with clients and vendors across all industries in both public and private sectors and can provide unparalleled breadth and depth of knowledge and expertise.

To discuss how we can help IT deliver value to your business, contact us now.